Proudly Made in Saudi Arabia

Terms of Use & Privacy Policy

Terms of Use & Privacy Policy – Monumental Move

Welcome to Monumental Move.

Your access to our online store or use of any of its services constitutes explicit acceptance of the terms of use outlined below.

These policies have been carefully prepared to reflect the standards and values of the brand, and to ensure our customers enjoy a stable, fair, and secure shopping experience.


First: Terms of Use

1. Ownership of the Website and Content

All elements of the website—including texts, images, designs, products, graphics, visual identity, logo, and trade names—

are the exclusive property of Monumental Move and may not be copied, reproduced, or used for any commercial or non-commercial purpose without official authorization.

Strictly prohibited:

  • Using any part of the website to create derivative works
  • Reselling products without official permission from the brand
  • Using brand content in unauthorized marketing activities

2. Website Use

The website may only be used for personal purposes. It is prohibited to:

  • Attempt to breach the website or manipulate its functions
  • Create fake accounts or use incorrect information
  • Post reviews or comments containing abuse or misleading information
  • Use automated tools to collect or copy content

The store reserves the right to cancel any order or suspend any account that violates the terms of use without prior notice.


3. Information and Data

When creating an account or completing a purchase, the customer must provide accurate, correct information.

The customer is responsible for updating their data and maintaining the confidentiality of login information.

4. Orders and Payment

All orders are subject to product availability.

An order may be cancelled if:

  • The item is out of stock
  • A pricing error is found
  • Customer data violates the terms of use

Payment methods available through Salla are applied as they are, including online payment or cash on delivery when enabled.


5. Pricing Policy

Prices may change at any time without prior notice.

The price shown at checkout is the final and approved price for the order.

6. Shipping and Delivery

Shipping and delivery are handled through service providers approved by the Salla platform.

Shipping times vary depending on the city, and customers are notified of updates via SMS or email.

The customer is responsible for providing an accurate address.

Any delays caused by incorrect information fall under the customer's responsibility.

7. Return & Exchange Policy

All returns and exchanges are governed by the detailed policy found on:

Return & Exchange Policy | Monumental Move Official Store

This policy is considered a part of the Terms of Use.


8. Legal Rights

Monumental Move has the right to modify these terms at any time.

Continued use of the website after modifications constitutes automatic acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes shall be handled through the competent authorities within the Kingdom.

Second: Privacy Policy – Monumental Move

1. Data We Collect

The website collects certain essential information when creating an account or completing a purchase, including:

  • Name
  • Mobile number
  • Email address
  • Shipping address
  • Order history
  • Browser and device data to improve service

This data is collected solely to ensure correct service delivery and a stable user experience.


2. How We Use the Data

Personal data is used for:

  • Preparing orders and tracking shipment status
  • Communicating with the customer when needed
  • Improving the shopping experience on the website
  • Documenting payment and delivery processes
  • Providing customer support when necessary

Data is not used for any purposes unrelated to the service.


3. Sharing Data with Third Parties

Data is not shared with external parties except as required to provide the service, such as:

  • Shipping companies
  • Online payment gateways
  • Technical systems approved by Salla

No data is shared with advertising or marketing entities outside the store.


4. Data Protection

The website uses security systems to ensure the privacy and confidentiality of data, including:

  • Secure communication protocols
  • Encryption of sensitive data
  • Security systems provided by the Salla platform

However, customers are responsible for maintaining the confidentiality of their account information.


5. Cookies

The website may use cookies to improve performance, including:

  • Faster page browsing
  • Enhanced product display
  • Saving user preferences
  • Analyzing usage behavior for service development

Customers may disable cookies through their browser settings.


6. Customer Rights

Customers have the right to:

  • Access their personal data
  • Correct inaccurate information
  • Request account deletion
  • Contact us regarding any privacy-related inquiry

Requests will be handled in accordance with Saudi regulations.


7. Data Retention

Personal data is retained for the period necessary to complete services and financial operations, after which it is deleted or anonymized securely.


8. Changes to the Privacy Policy

This policy may be updated when necessary.

Continued use of the website constitutes acceptance of the updated policy.

9. Applicable Laws

Monumental Move adheres to all regulations related to data protection and user privacy within the Kingdom of Saudi Arabia.